Business Management Articles
26: Increasing Business Productivity With Software
To succeed in any business, employers need tools and information to boost productivity Computers improve productivity because they can accomplish tasks faster and eliminate the need to manually repeat routine tasks
27: Buying Bar Chairs: Top 5 Mistakes Not to Make
There are 5 common mistakes that most bar owners and managers make when shopping for their bar chairs around the world Those mistakes are deeply rooted in our social order, traditions, and perceptions created by mass marketing techniques
28: A Room That Reaches Out and Welcomes Your Guests
There are a lot of public buildings where a need is evident to create a reception room, a lobby or a waiting room for customers Most medical practices need such a room so patients can wait in relative comfort for their appointment with the doctor
29: How to Pick a Name For Your Business
Starting your own business can be a nerve racking process as so many different things must be considered before your business can get off the ground You need money, space, employees and hundreds of other things to make the business you want happen
30: An Equality Policy – Does Your Business Need One?
What is an equality policy
An equality policy is a business document that outlines a company’s position on equality in the workplace
31: The Benefits of MoR Risk Management Training
Six months ago I undertook a course in MoR risk management and since then I have reaped the benefits of putting this knowledge to use However, before I went on the course I thought I didn’t need any training
32: 10 Tips to Manage Labor More Effectively
Typically, labor rates were in the $700/hour range five years ago
33: Key Business Advantages to Being Small & How to Leverage Them
As a small business, you have many disadvantages over bigger players You have less money to play around with, perhaps less in-house skills, and you won't have as much power when it comes to negotiation either
34: Business Management: Key Skills of Great Managers
Managing a business requires a wide range of skills and experience All managers will have things that they are good at, and things that they are not
35: Achieving Your Business Goals Through Successful Negotiation
When trying to achieve your business goals, being skilled in negotiation can work strongly in your favour Whether you would like to win a new contract to drive revenue for your business; work with a supplier to reduce your costs and increase your margins; or work with a problem customer to overcome potential legal ramifications; you can be sure that being a dextrous negotiator will work in your favour
36: Six Step to Improve Customer Service Right Now
We get a lot of advice about how to deliver great customer service Many of the tips are reminders of what we already know (but we occasionally forget)
37: Five Mistakes That Sabotage a 360-Degree Feedback Program
Your 360 degree feedback system can be a highly-effective tool for identifying the strengths and weaknesses of an employee or manager It's a powerful way to help others develop skills and competencies based upon peer feedback
38: Get More Customers by Sending the Right Message
I had a meeting at one of the newer hotel restaurants in my area It’s a nice 4 star hotel - very well designed and decorated
39: What Do Customers Really Want? Survey Reveals the Truth
It’s a question we should always ask and yet we often find so difficult to answer How an organization handles this question (and the answers) will determine its ultimate success
40: Reasons to Use a Third Party Payment Processor
Processing credit cards for your customers' purchases can easily comprise the bulk of your online store's sales volume Without having the means to charge credit cards, the majority of your customers will simply leave your website
41: Outsource Your Web Design to India
Most people still marvel at how it's not only possible, but becoming more common to outsource web design to India If you’re like most online entrepreneurs and business owners, you’ve got a million things that need to get done every single day
42: Getting Started With Business Writing Courses
Planning to improve your communication effectiveness with business writing courses
Let me suggest that you start not with the courses themselves, but with some thinking about your specific goals
43: Forget Who Your Customers Are. Focus on What They Want
It seems whenever we talk about finding and targeting our customers, we focus on who they are Are they young, old or middle aged
44: Are You All In?
I was at a meeting last week where a man I respect used the term “all in” He used it in a relevant, powerful and eloquent way
45: How to Handle Customer Complaints
Fifteen years ago I had a complaint at a very well known Italian restaurant in Minneapolis I still remember how badly the employee responded to my concern
46: Four Things Airlines (Or Any Company) Can Do to Improve Customer Service
Poor customer service from airlines is legendary It’s cliche
47: Foolish Consistency Is The Hobgoblin Of Poor Service
With apologies to Ralph Waldo Emerson for paraphrasing his quote , here’s an easy way to make your company stand out from the rest, in a good way or in a bad way
It’s called consistency
48: Six Steps to More Loyal Customers
We all know it’s important to have loyal customers But do you know how important it is
49: Customer Service Expert Offers 5 Steps to More Job Security
Remember, in tough times it’s even more important for companies to make their customers happy, so they keep coming back
That’s the foundation of building your own job security
50: Did Starbucks Stumble on Service?
The buzz in the world of coffee these days is not being produced by caffeine intake It’s generated by the swirl of news reports and comments about Starbucks plans to close over 600 stores
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